The patient's first question is always the same:
"How many grafts do I need?"
You can't give a definitive answer to that question without seeing a photo, but a patient left unanswered will still leave. The bot guides the patient by asking the right questions, discusses the Norwood stage, and requests a photo — turning them into ready for a consultation appointment.
In hair transplant, what closes the sale is not price but trust
If a patient comes from abroad, it means they decide without seeing the operation. Three things determine the decision:
Uncertain graft count
Because price depends on the number of grafts, the price is not fixed until the graft count is determined. The patient remains undecided until they hear the figure.
Lack of evidence
"What will the result be?" The only real answer to that question is before/after images of similar cases.
Uncertainty of the process
How many days to stay, how many sessions, when to return to work, whether PRP is included — no flight ticket is booked until those are answered.
It speaks with your centre's protocol
FUE, DHI, sapphire-tip technique, beard and eyebrow transplant — whatever procedures you perform, the bot only explains those.
Photo collection flow
It asks the patient for front and top-angle photos, adds the received images to the lead record. The surgeon starts with a file ready for assessment.
Norwood stage conversation
It guides the patient in a non-judgemental way to establish the stage of hair loss, keeping expectations realistic.
Before/after evidence
It presents results from a comparable graft range out of your centre's own case archive, as a draggable before/after image.
Clarifying the package scope
Accommodation, transfer, PRP, medication, follow-up session — it clearly explains what is included in the package.
Live takeover from Telegram
When a serious candidate is identified you get a notification and take over the conversation.
Blocked-promise filter
Liability-creating phrases such as "guaranteed result" or "100% success" are blocked.
One line to install
No need to change your stack. WordPress, Shopify, custom software — all you do is add this line to the page. A ready-made WordPress plugin is available too.
<script src="https://bot.kusadasidentalholiday.com/widget.js" data-key="hesap-adiniz"></script>
A demo built with your center's cases
Write to us to see a demo built with your own data. Setup and training are included.
Request a demo on WhatsApp